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FAQ

How do I track my order?

Once your order has shipped, you will receive an email with your tracking information.

How do I return a product?

Returns are easy & convenient. You may return your purchase within 30 days of purchase for a refund or replacement. Just fill out the form below, include it along with the products to be returned & send the products back to us in new condition!

You will receive your credit within 7-10 business days after receipt of return.

How do I subscribe to email?

Sign up for our newsletter here.

What payment methods do you accept?

We accept all VISA, MasterCard, American Express and Discover credit cards. Paying online with a credit card is easy and safe. Our secure server encrypts all submitted information.

Checks & money orders are also accepted. Please fill out the mail-in order form and return together with your payment. Please remember to add shipping charges in your payment. If you need assistance in determining your shipping, please add the items you would like to your cart and use the shipping calculator to get an accurate estimate.

How are my shipping charges determined?

Shipping options are provided during checkout. Shipping charges are determined by the shipment service chosen, shipment location, & weight of the order.

Who are your shipping carriers?

SON uses United Parcel Service (UPS) and the U.S. Postal Service (USPS). Before completing your order, you will be given your carrier options.

How do I know my credit card information is safe? Safe Shopping Guarantee?

Our online store uses an SSL certificate and other standard security measures to keep your information safe.

Contact Us

By Mail: Strength of Nature
Consumer Relations Dept.
PO BOX 60938
Savannah, GA 31405

By Phone: Profectiv 888.353.0064
ElastaQP 800.441.2372
African Pride 877.233.4170
Beautiful Textures 888.298.5448

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